{"id":275,"date":"2021-11-23T12:14:25","date_gmt":"2021-11-23T12:14:25","guid":{"rendered":"http:\/\/brainbox.dk\/?page_id=275"},"modified":"2023-12-07T17:05:34","modified_gmt":"2023-12-07T17:05:34","slug":"kundeservice","status":"publish","type":"page","link":"https:\/\/brainbox.dk\/index.php\/kundeservice\/","title":{"rendered":"Handelsbetingelser"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Kontakt os<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tlf nr.: 31228280 \u2013 vi svarer i hverdagene fra kl. 9 &#8211; 17. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du kan altid sende os en mail p\u00e5 info@brainbox.dk\uff0chvor vi svarer snart som muligt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du kan overf\u00f8re betalinger via netbank.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nordea bank &nbsp;2191-6266807129,&nbsp;&nbsp; HH-import<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:46px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Ofte stillede sp\u00f8rgsm\u00e5l<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvilke betalingsmetoder tilbyder vi?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi tilbyder VISA \/ MASTERCARD<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"205\" src=\"http:\/\/brainbox.dk\/wp-content\/uploads\/2023\/08\/image.png\" alt=\"\" class=\"wp-image-685\" style=\"width:135px;height:41px\" srcset=\"https:\/\/brainbox.dk\/wp-content\/uploads\/2023\/08\/image.png 676w, https:\/\/brainbox.dk\/wp-content\/uploads\/2023\/08\/image-300x91.png 300w, https:\/\/brainbox.dk\/wp-content\/uploads\/2023\/08\/image-324x98.png 324w, https:\/\/brainbox.dk\/wp-content\/uploads\/2023\/08\/image-416x126.png 416w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvorn\u00e5r registreres vi din betaling?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Din betalingerne registreres f\u00f8rst, n\u00e5r varerne er afsendt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kan jeg k\u00f8be med EAN?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ja, det er muligt. Vi har mange offentlige institutioner, der k\u00f8ber varer hos brainbox.dk . Det kr\u00e6ver mulighed for elektronisk fakturering, hvilket vi naturligvis tilbyder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lav din bestilling p\u00e5 normal vis ved at l\u00e6gge varer i indk\u00f8bskurven. N\u00e5r du g\u00e5r til betalingssiden, ser du et EAN-felt under adresse informationer, hvori <strong>EAN nummeret skal skrives.<\/strong> N\u00e5r du kommer til valg af betalingsform, v\u00e6lges EAN betaling, hvorefter ordren f\u00e6rdigg\u00f8res.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fakturaen sendes til elektronisk indscanning og kommer efterf\u00f8lgende elektronisk til institutionen\/kommunen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Er du i tvivl, er du meget velkommen til at ringe p\u00e5 tlf. 31228280 eller sende en mail p\u00e5 info@brainbox.dk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Har <a href=\"http:\/\/brainbox.dk\" data-type=\"URL\" data-id=\"brainbox.dk\">brainbox.dk<\/a> en fysisk butik?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi har desv\u00e6rre ingen fysisk butik.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du kan desv\u00e6rre ikke afhente varer hos os.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvilke fragtfirmaer sender I med?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi sender pakker med Dao og Postnord.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvor hurtigt modtager jeg min ordre?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e5r vi har bekr\u00e6ftet din order og betaling, kan du forvente levering indenfor 1-2 hverdage.<\/p>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Retur &amp; reklamation<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvordan kan jeg returnere en vare?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis du \u00f8nsker at sende en varer retur, bedes du kontakte os med en mail p\u00e5 <a href=\"mailto:info@brainbox.dk\">info@brainbox.dk<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hvorn\u00e5r modtager jeg mine penge retur?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e5r pakken kommer retur til os, refunderes pengene p\u00e5 det kort\/betalingsmiddel, der er brugt ved bestillingen. Skal pengene refunderes til en anden konto, skal reg.- og konto nr. sendes til vores kundeservice sammen med ordrenr.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fortrydelsesret<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">14 dages fortrydelsesret p\u00e5 vores varer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Garanti<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Der er 1 \u00e5rs reklamationsret p\u00e5 vores varer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Virksomhedsoplysninger<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brainbox.dk er en del af HH Import.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vores virksomhedsoplysninger ved fakturering:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Firma navn: <\/strong>HH Import<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Adresse:<\/strong> N\u00f8rrebrogade 243, 2200 K\u00f8benhavn N<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kontakt os Tlf nr.: 31228280 \u2013 vi svarer i hverdagene fra kl. 9 &#8211; 17. Du kan altid sende os en mail p\u00e5 info@brainbox.dk\uff0chvor vi svarer snart som muligt. Du kan overf\u00f8re betalinger via netbank. Nordea bank &nbsp;2191-6266807129,&nbsp;&nbsp; HH-import Ofte stillede sp\u00f8rgsm\u00e5l Hvilke betalingsmetoder tilbyder vi? Vi tilbyder VISA \/ MASTERCARD Hvorn\u00e5r registreres vi din [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-275","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/pages\/275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":19,"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":752,"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/pages\/275\/revisions\/752"}],"wp:attachment":[{"href":"https:\/\/brainbox.dk\/index.php\/wp-json\/wp\/v2\/media?parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}